Returns & Exchanges

Returning an international order? Visit Returns Outside the US for more information.

Returning BHLDN merchandise? Visit Returning Online Orders for more information about how to return merchandise.

Our Return Policy

Did you love your order? If not, see below for all the return details.

• For merchandise returned within 60 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. For store purchases, return windows will be determined by the purchase date.
• We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All tags must be attached and items must be returned in original packaging. Defective items may still be accepted.
• Shoes, bedding, curtains, swimwear, FP Movement, BHLDN, and Unlimited Furniture Delivery items must be shipped back to our warehouse and cannot be returned to a store unless they were originally purchased at a store location.
• Reusable & protective face masks, menstrual cups, and personal devices from our sexual wellness assortment are final sale and cannot be returned or exchanged.
• Anthropologie merchandise purchased at independent department stores must be returned to the location where it was purchased.
• Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.
• A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.
• Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.
  

Please note the exceptions listed below:

Specialty Items

Furniture & Select Décor

• Unlimited Furniture Delivery items in saleable condition may be returned or exchanged within 30 days of the delivery date.
• Unlimited Furniture Delivery items must be shipped back via our delivery service and cannot be returned to a store.
• Select upholstery is subject to a restocking fee if returned, plus applicable taxes. The fee will be deducted from the refund once the return is processed. For details about the restocking fee for a specific item, please visit the product page.
• Learn more about returning furniture here.

BHLDN

• BHLDN merchandise may not be returned to stores unless originally purchased at a store location. Merchandise must be shipped back to our warehouse within 30 days of the delivery date for a full refund to your original method of payment. If returned after 30 days, a merchandise credit will be issued.
• Please note: orders placed between 3/15/20 - 6/26/20 can be returned within 60 days of delivery for a full refund to your original method of payment. If returned after 60 days, a merchandise credit will be issued. Orders placed prior to 3/15/20 are no longer eligible to return.
• We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All original tags must be attached and items must be returned in original packaging.
• We offer free returns by mail for BHLDN Plus styles with any US order.
• BHLDN gowns may be subject to a restocking fee.
• Find more information about returning online orders here.

Shoes, Bedding, Curtains, & Swimwear

• Returns are free for shoes, bedding, curtains, and swimwear. Find your order and print your free return label for any US order. We'll gladly accept unworn or unaltered merchandise for return or exchange in the original packaging.
• Shoes, bedding, curtains, and swimwear styles may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. Please note, the products listed above may not be returned to stores unless originally purchased at a store location.

Reusable & Protective Face Masks, Sexual Wellness Products

• Purchases of reusable & protective face masks, menstrual cups, and personal devices from our sexual wellness assortment are final sale and cannot be returned or exchanged.

APlus by Anthropologie

• APlus by Anthropologie returns are free! We'll gladly accept unworn, unwashed, and unaltered merchandise purchased online in the original packaging for return or exchange. Find your order here and print your free return label.
• APlus by Anthropologie merchandise may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. APlus by Anthropologie merchandise may not be returned to a store unless originally purchased at a store location.

FP Movement

• FP Movement merchandise may be returned to our warehouse within 60 days for a refund to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price. FP Movement styles may not be returned to stores unless originally purchased at a store location.

Curated By Anthropologie

• Merchandise must be returned to the selling partner. Seller return policies may vary and can be found on the product page under Shipping & Returns and in your Order History after an order is placed.
• Merchandise cannot be returned or exchanged in store or mailed back to Anthropologie.
• A prepaid return label will be included with most purchases.
• Visit our Curated by Anthropologie FAQs for more information.

We look forward to giving you more reasons to fall in love with all that we have to offer!