Shipping Information
We offer a number of shipping options to fit your needs.
Please use the chart below to estimate shipping and handling charges based on the pre-tax value of US orders. Some specialty and/or oversized items may require an additional handling surcharge.
| SHIPPING METHOD | SHIPPING TIME | SHIPPING FEE |
|---|---|---|
| Standard | 4-8 business days | $6.95-$15.95 or Free Ship $150+ for AnthroPerks details |
| Express | 2-3 business days | Add $10.00 |
| Overnight | 1-2 business days | Add $15.00 |
Below you will find shipping fees by order total.
Don't forget — AnthroPerks members enjoy 24/7 free shipping on all orders $150+. Enroll at any time here and enjoy FREE SHIPPING on eligible orders right away!
Please note: Taxes & gift cards do not apply to your order total. This offer does not apply to $149 Unlimited Furniture Delivery items, employee orders and/or previously placed orders. Additional fees apply for express or overnight shipping, where available. International orders, including Canada, are not eligible for the offer. Free shipping for AnthroPerks members applies to orders shipping to the contiguous US, Alaska, Hawaii, US territories, & APO/FPO addresses.
At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays. Express or overnight orders placed after 1 PM typically ship the next business day.
Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.
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24/7 Free Shipping $150+ for AnthroPerks Members
Store Pickup
Order Online & Pick Up at a Store
Unlimited Furniture Delivery
No matter how many Unlimited Furniture Delivery items you place in a single order, you'll enjoy white glove service for a $149 flat-rate fee. This includes delivery to your room of choice, as well as unpacking, assembly (excluding chandeliers, mirrors, bath vanities and hanging furniture) and debris removal. Orders containing more than one Unlimited Furniture Delivery item will be consolidated and delivered together. Furniture will arrive 2-4 weeks after your order has shipped.
Backorders
If an item is on backorder, an Expected to Ship date will be shown on the product page and at checkout. You will receive an email if there are any changes to the status of your items. You will not be charged for backordered items until they ship. Occasionally, items will go on backorder before your order is fulfilled — if this happens, we will alert you via email.
In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. You do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. To see if your items are eligible for cancellation, review your order details.
Cancellations
As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.
Once your items are successfully cancelled, you will receive an email that includes the cancellation details. The email will be sent to the address listed on the order. You will not be charged for any cancelled merchandise.
To see if your items are eligible for cancellation, review your order details.
Collection Points
A Collection Point is an alternate location you may select for package shipment and pickup. A Collection Point is not an Anthropologie store.
Orders will ship to your selected location and be available for pickup within 4-7 business days. Items will be charged to your selected method of payment when they ship to your chosen Collection Point.
You will receive an email with pickup instructions when your order is ready for collection. Once your order has arrived, it will be held for seven days. Orders that are not picked up within this time frame will be cancelled. Refunds will be issued once we receive the returned order at our warehouse. A $5.95 return fee will be deducted from your refund.
Terrain Live Plants
Live plants from Terrain ship directly from our growers, Monday through Wednesday, via overnight, 2nd day air or ground services. Any order received after 10 AM EST Wednesday will be shipped the following Monday. Other shipping methods are unavailable. Please note that live plants are unable to ship to international locations, US territories, AK, HI, PO boxes, and APO/FPO/DPO addresses. Live plants are final sale and may not be returned. If a plant arrives damaged, dead, or does not meet your expectations, we will replace it free of charge or issue a refund. Live plants are also excluded from all promotions and discounts.
Shipping FAQs
HOW MUCH WILL IT COST TO SHIP MY ORDER?
AnthroPerks members enjoy free shipping on all orders $150+ every single day. Sign up here. Shipping costs vary by order total and can range from $6.95 to $15.95. For express and overnight delivery, add $10 and $15, respectively. Please use this chart for more information.
WHEN CAN I EXPECT MY ORDER TO SHIP?
At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays.
Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. Occasionally, items may be out of stock or backordered. You will be alerted in both instances. In the event of a backorder, we will provide an approximate date of shipment. For more information about backorders click here.
Click here for estimated delivery times.
CAN I CANCEL OR MODIFY MY ORDER BEFORE IT SHIPS?
As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you have placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note that this will cancel all quantities of the item from your order. Only eligible items will be shown. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. Once you have received your order, you may return or exchange any eligible items.
To see if your items are eligible for cancellation, review your order details.
HOW WILL I KNOW WHEN MY ORDER HAS SHIPPED?
You will receive an email notification confirming shipment (be sure to check your spam folder). Please note that items are only charged to your selected method of payment once they have shipped.
WHEN WILL MY FURNITURE BE READY TO BE SCHEDULED FOR DELIVERY?
Once your item(s) have been shipped to one of our delivery partners, your order will be ready to be scheduled for delivery. This is typically on or around the "available to ship on" date quoted at order placement and in your order confirmation email. From time to time these dates may change based on availability. Please contact our furniture specialists if you have any questions regarding your ready-to-schedule date.