Curated by Anthropologie FAQs
Curated by Anthropologie offers an unlike-anywhere-else assortment of artisan-crafted wares for you, your home, and your little one. From eco-conscious textiles by Coyuchi to premium paints from Farrow & Ball, you'll discover a new vanguard of labels to love.
Curated by Anthropologie is a destination for brands that offer originality, artfulness, and a deliberate commitment to design. If you'd like to participate in our marketplace, please complete this form for our consideration. We'll do our best to respond to your application in a timely manner. Thank you!
FAQs
General
What is Curated by Anthropologie?
Curated by Anthropologie, a uniquely elevated marketplace where makers meet, facilitates a direct connection between you and the artisan whose wares you choose.
How can I tell if an item is part of Curated by Anthropologie?
Curated by Anthropologie items can be easily identified on the product page by looking for each brand's 'Curated by Anthropologie' tag above 'Add to Basket'.
How can a customer contact a Curated by Anthropologie Partner?
Contact information can be found in your order and ship confirmation emails and in your Order History.
Are Curated by Anthropologie items ever included in promotions?
No, these items are excluded from any promotions or discounts.
Are Curated by Anthropologie items included in AnthroPerks Free Ship $150+?
No, these items are excluded from this promotion and may have additional shipping charges.
What does "Sold and Fulfilled By" mean?
Curated by Anthropologie items are products that are sold and shipped by the our selling partner directly to you.
Can Curated by Anthropologie items be added to a wish list?
Yes, these items can be added to a wish list.
Can these items be added to a registry?
No, these items cannot be added to a registry.
Shipping Information
How will Curated by Anthropologie orders be shipped?
All orders are fulfilled and shipped directly from our selling partner. Shipping charges and carriers will vary by each selling partner.
Can these items ship internationally?
No, these items are not currently eligible for international shipping. Curated by Anthropologies items can be shipped to the contiguous United States.
Can any changes be made to an order once it is placed?
Once your order has been placed, we are unable to make any changes or modifications. Please contact our selling partner directly for any order inquiries.
Where can I find tracking information?
Once a Curated by Anthropologie item ships, tracking information will be visible in your shipment confirmation email and in your Order History. Please contact our selling partner directly for shipping and delivery inquiries.
How long will it take for Curated by Anthropologie orders to arrive?
Curated by Anthropologie Partners will ship orders within approximately 48 hours. Order processing times will vary by each selling partner. Once shipped, orders will arrive within the shipping window stated at checkout, based on your shipping selection.
Is there an additional shipping fee?
You may be charged additional shipping fees based on each selling partner’s policy. Shipping policy can be referenced under 'Shipping & Returns' on the product details page.
Ordering & Payment
When will I be charged?
You will be charged once the item(s) have been shipped by our selling partner.
Can Curated by Anthropologie items be gift-wrapped?
No, these items are not eligible for gift wrap.
Can I place Curated by Anthropologie orders over the phone?
These orders can only be placed on our website and our iOS app.
Returns & Exchanges
Where can I find the selling partner’s return policy?
The return policy can be found on the product page under the 'Shipping & Returns' section. It will also be located in your order and shipping confirmation emails after placing an order.
How do I return a Curated by Anthropologie order?
A prepaid return label will be included in your packages and should be used to send returns back to our selling partner directly. For more details, please refer to each selling partner’s return policy or contact our selling partner directly. If a prepaid return label was not included with your order, please contact our selling partner for assistance.
Can Curated by Anthropologie orders be returned to any store locations?
No, Curated by Anthropologie items must be returned to our selling partner. These items cannot be returned to any store locations or shipped back to Anthropologie.
Can Curated by Anthropologie items be exchanged?
Please refer to the selling partner’s return and exchange policy. Policies vary and items cannot be exchanged for merchandise credit. Our selling partner’s return policy can be found on the product page under the 'Shipping & Returns' section. It will also be located in your order and shipping confirmation emails after placing an order.
How long will it take to process the refund?
Please allow up to 1-3 business days after our selling partner has received your returned item(s) to receive a refund to your original method of payment. Return policies and refund processing times will vary. Please contact our selling partner directly for refund inquiries.
What if a return is outside of our selling partner’s return policy time window?
Return policies vary by our selling partner. Please use the contact information provided in your order and ship confirmation emails, or Order History to reach out to our selling partner directly for more information.